REM

Hassle-free Policies

For Pro Wholesale members, you can return anything you’ve purchased within 30 days of receipt of your order. We won't charge a restocking fee as long as the product is unopened and undamaged. Here's our return policy:

  • RMA numbers are valid for 30 days from the date of issue. All packages received without an RMA number will be charged a 25% restocking fee.
  • Original and return shipping charges for non-defective returns are the sole responsibility of the customer. 
  • iFixit provides free standard shipping on warranty claims. 
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